Solutions

One platform. Many possibilities.

Every organization operates differently. TradeOps can be configured to manage the processes that matter to your business.

Field rep recording a customer visit on a tablet

Built for businesses where execution matters.

A few of the ways organizations use TradeOps today. Each one is set up with its own workflows, locations and teams.

Distribution & FMCG

Know how your products are represented in every outlet, and act on what your teams find.
- Retail execution
- Merchandising
- Stock checks
- Price checks
- Promotions
- Customer visits
- Order capture
Retail & Merchandising

Hold every store and branch to the same standard, with photos to prove it.
- Store standards
- Displays
- Product availability
- Competitive checks
- Branch inspections
Sales & Trade Marketing

See what happens in the market, visit by visit, and turn it into the next action.
- Customer visits
- Prospecting
- Promotions
- Territory activity
- Market intelligence
Service & Maintenance

Keep equipment running and service on schedule, with a record of every visit.
- Inspections
- Preventative maintenance
- Service visits
- Equipment checks
- Issue resolution
Logistics & Delivery

Prove the job was done at every stop, and deal with exceptions as they happen.
- Delivery verification
- Proof of service
- Route activities
- Exceptions
- Signatures
Compliance & Quality

Make standards visible, back them with evidence and follow issues through to closure.
- Audits
- Inspections
- Safety checks
- Evidence
- Corrective actions
Market Research

Collect consistent, evidence-backed observations from the field, ready to analyse.
- Mystery shopping
- Surveys
- Customer experience checks
- Photographic evidence
Custom Operations

Processes unique to your organisation, across one location or many.
- Your own workflows
- Multi-location operations
- Internal checks
- Team activities

Real examples

Different industries. The same way of working.

Here is how TradeOps is being configured for organizations in three very different sectors.

MarketPulse

Consumer goods market research

Field teams carry out store checks and retail audits for consumer-goods brands. Each visit captures shelf observations and photo evidence, and anything that needs attention becomes a follow-up.
- Store checks
- Shelf audits
- Photo evidence
- Follow-ups
Lucky Play

Gaming & entertainment

Field representatives visit lottery retailers on a recurring schedule to check terminals, branding and materials, talk through sales and promotions, and gather market feedback. Technical and sales issues raise corrective actions for the right team.
- Retailer visits
- Equipment checks
- Promotion checks
- Corrective actions
Optimum

Dental & medical supply and equipment service

Sales representatives record competitive price audits product by product, with photo evidence. Service technicians complete scheduled preventative maintenance checklists and create follow-up when they find an issue.
- Price audits
- Preventative maintenance
- Service visits
- Follow-up actions